Month: April 2012

Our all new ICS Status page….

The popularity of the ICS Status page has seen it evolve into a key resource for communicating with our users about ongoing service issues and planned maintenance.  The page has been given a well-deserved revamp and is now powered by WordPress.

To  keep your finger on the pulse, add this page to your RSS feeds or follow us on Twitter @UoD_IT. All new posts on this page will be tweeted automatically.

Our Service Desk team can now keep you informed about our service status via this page 7 days a week. (During Main Library Service Desk hours)

All requests for assistance should continue to be directed to ICS Service Desk so they can be logged and tracked. As with all ICS service developments, we would welcome feedback on the new Status page and Twitter feed via the Service Desk.

 

Planned maintenance notices

Information about upcoming changes that we will be making and necessary downtime to maintain our services will be posted with the tag “planned maintenance”. These posts will appear on the homepage, as well as grouped under a planned maintenance tab for easy reference when checking our upcoming work.