Resolved 10th December
This issue has now been resolved. Please contact Service Desk if you are still experiencing any difficulties with this service.
Update 4th December 3.15pm
This service has been stable and showing significant improvements since changes were implemented on Friday. We are continuing to monitor this issue.
If you have any additional information, questions or concerns about this work please contact Service Desk and quote Reference No.52874.
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Update 3.30pm
Work has been completed today to stabilise this service. We continue to closely monitor for signifcant improvement.
If you have any questions or concerns about this work please contact Service Desk and quote Reference No. 52874
Update 3.15pm – 28th November
There is an issue with our filestore cluster resulting in intermittent loss of connectivity to the cluster resources. This means that users may be unable to access file stores and applications and it may impact on login, depending on which resources are having issues at time of attempted login. We are closely monitoring the services.
Our technical team advise us that after initial technical investigations we are in now in the process of implementing a change to the filestore cluster to stabilise this service.
We apologise for any inconvenience caused by this issue.
Help & Advice
If you have any questions or concerns about this work please contact Service Desk on 01382 3(88000) and quote Reference No. 52874
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We are aware that there is a continuing issue with network storage. Our technical team is currently working towards a resolution to this issue.
If you require more information please contact Service Desk on 01382 3(88000) and quote Reference No. 52874