Issues accessing online services – No. 121573

Update – Tuesday 27th Janaury 11:24

We have made initial changes to the system, the changes are being staggered and you should now have access to the Internet and eMail plus others as we progress.

This page will be updated when more information is available.


There are still ongoing issues with connectivity to the University website, the Internet, blogs, eVision My Dundee, WiFi and the Discovery portal despite implementing a series of workarounds to make these services available for as long as possible.

Our technical teams are working with our suppliers to determine what the root cause is and, in identifying this, it has been agreed to make some changes to the IT infrastructure tomorrow morning during the Scheduled Maintenance period (07:00 – 09:00  hrs).  We do not expect this work to impact user productivity more than at present.

We will update when further information becomes available.

If you require more information please contact Service Desk and quote reference No: 121573.