Month: July 2015

Resolved – Issues connecting to UoD_WiFi

We are pleased to report this authentification issue to UOD_WiFi is now resolved.

We have an issue with users connecting to the University of Dundee WiFi. (UoD-WiFI)

As an alternative please connect to

eduroam                           thisismyusualpassword

NB: Use your normal Username (ie jblogs please note no dots in this) in the following format ( and your usual University Password

Our technical team are looking to resolve this and we will update you once resolved just as soon as possible – thank you

Update: WordPress upgrade

The below upgrade has been completed successfully – many thanks for your patience.

The web development team will carry out an urgent WordPress upgrade at 12.30pm today to address a security vulnerability, which will be resolved by upgrading to the most current release of WordPress (v4.2.3). This should take a few minutes per WordPress site and users will see a maintenance message whilst it is unavailable.

After the upgrade is complete, normal service should be restored. If users experience any issues, please contact the IT Service Desk.

My Dundee Maintenance Update

UoD-IT and the Library and Learning Centre (LLC) have successfully completed the necessary elements of work that require downtime on My Dundee and its supporting infrastructure. My Dundee is now available ahead of schedule but users should consider the service ‘at risk’ as other work is still ongoing and final testing is being carried out.

My Dundee has not undergone any functional upgrades so users should not notice any changes to the interface. The maintenance downtime has allowed for behind the scenes supporting software updates, security patching and storage improvements to be carried out.

 Thank you for your patience and understanding during this time.

UoD IT Staff Meeting – 15th July from 10am – 12pm – Requests for Support

On Wednesday 15th July, between 10am and 12pm, UOD IT staff will be attending a department monthly meeting.

You can still log calls during this period by:

In the event of an emergency, involving major disruption to a service or assistance required for teaching in learning and teaching areas, please phone 07710950859. This number will only be available during this time.

Resolved – Issues with WiFi in the Library reported

Update – We are delighted to report that this issue was resolved late last night, thank you for your patience.

We have reports of issues with the University WiFi from students in the main library

Please be assured our networks team have been made aware and are looking to resolve this just as soon as possible – we will update you as soon as we have more information.

Resolved – Issues accessing iGRasp

We are pleased to inform you that i-GRasp is now fully operational again.

We have been advised by i-GRAsp that they are currently experiencing issues with availability of the i-GRAsp system – this is under investigation and a further update will be provided shortly

This impacts all applicants applying for vacancies on line via the University Website and we do apologise for the inconvenience caused