Resolved: Issues with accessing Help4U self service

This issue has been resolved.  We apologise for any inconvenience caused.


 

There are issues with the availability of the Help4U service this morning.  Customers can continue to log tickets/calls with help4u@dundee.ac.uk or it-servicedesk@dundee.ac.uk, however access to view tickets via the self service portal is unavailable.

Engineers are working on the issue and we will update this page as soon as possible.

If you are on campus please feel free to visit the Service Desk in the Main Library – the team would be pleased to help.

We are very sorry for the inconvenience caused.