Resolved – Switchboard issues causing phone call queues
An issue with the University switchboard is affecting calls being placed to internal UoD members from external lines.
There have been several short switchboard outages; each time it becomes unavailable, calls to the main university number are directed to Tower reception, which has resulted in queued calls. The phone directory is also currently unavailable.
ProVista Engineers are investigating the issue and we will keep you updated as we work toward resolution.
UPDATE – This matter is now resolved. Apologies for any inconvenience.