Resolved: New wireless network in accommodation

Update
The fix update (see below) has been made and tested successfully, and the new wireless network in University Accommodation should now be working properly. If you do experience any more issues, please log these with the IT Service Desk.


We’ve identified an issue with the new wireless network in University accommodation and are working with our network suppliers CircleIT and Dell to fix it.

What’s being done
The fix involves a firmware update across all the deployed switches. We have instigated an emergency programme of upgrades which will result in instability of the network in residences this morning.

Once complete, this should resolve the issue of intermittent network loss that has been reported by some students within residences. We expect this work to be complete later today.