Service Interruption – VSphere node

Our engineers have now successfully restored service. However should you encounter anything not responding as expected by morning please do contact us via Help4U,

 

The University has a Production VSphere node that has become unresponsive

On advice from our support, and having exhausted all other options, we have to restart it and this will in turn impact the 24 VMs that it hosts .

Services impact are:

FIM-Service

Plaxlic-it-ap1

Snow-it-dp1

Epo-it-ap1

AppSenseEMdB

AuthExamDB

Dun-ad-dc-01

DentalRoomBooking

Ims-auth-a1

CognosBI

GladstonedB

DFS-Homes1

DFS-CASS4

Movesva-it-ap10

Dumpty-it-dt1

Sitswas2

Zcm-02

Blogwp-it-wp1

Ui vm

Wcm-live

Sitsdev-it-dd1

You will see this includes one of the Domain Controllers, the content for the University website, the Blog server and a number of file servers for home directories and shared drives, so significantly important systems.

As soon as this emergency work is completed we will update this post, we apologize for the inconvenience this emergency repair will cause and assure you we are working as fast as possible to resume normal service