Month: July 2017

Login Issues with SITS –

There is currently an issue with the SITS database  – users are experiencing difficulty with logging in. The issue is being investigated by our team. We will update you as soon as possible. If you experience  this issue  – please log a call with Help4u  and quote Major Call reference 1707-2569 . Apologies for any inconvenience.

Limited Wired Network Connection in OTI Building

UPDATE 5.00 pm: Our Engineers have undertaken some remedial work to resolve this issue. If you are still experiencing issues connecting to the network in the OTI Building please try a reboot of your machine in the first instance. If however, this does not resolve the issue – please report this to the IT Service Desk in the Main Library.

We are aware of an issue connecting to the wired network in the OTI Building (wireless connection is not affected). If you are affected by this issue over the weekend, please use the facilities in the Library until a resolution is found and make the staff at the IT Service Desk in the Library aware.

UPDATE: This issue is now resolved.