Questionmark On-Demand – Service issues

Update (1600hrs, 20/02/2018): Questionmark engineers are still working on this issue. An update will be posted here in the morning.

What is the problem? We’re experiencing an issue with users taking a 2nd attempt on Questionmark quizzes.  IT are working with the vendor to resolve this.

Who does it affect? Students taking Questionmark tests. Course leaders running tests.

What should I do? Students should wait for information from their course leaders.


We’re experiencing issues with the Questionmark OnDemand service affecting users taking a ‘second attempt’ at a formative assessment.  This issue appeared over the weekend and we are in touch with the vendor trying to discover the root cause of this issue.

If you are experiencing issues when taking subsequent attempts, please let us know at We’d appreciate that you double check that you are not experiencing 3rd party cookie issues before reporting – Questionmark OnDemand requires users to have third party cookies enabled to function.

We’ll update this message when we have more information.