Issue with University Phone System – Outgoing External calls

Update  – this was resolved by 7.00 pm on Tuesday 27th March

Colleagues

There is currently an issue with the University telephone system. We have reports that when users try to dial an external number they are receiving either a permanently engaged tone  or a message saying  “service has been suspended”.

Along with our third party supplier ,  we  are investigating  the reason for this – and will update you as soon as possible.

Internal calls are not affected

Apologies for the inconvenience.