Scanning to Email Issue with Canon Printers

Update the cause of this issue has been identified  – and is resolved  – users who scanned document to email today should receive the scans in their email boxes over the next few hours  –  thanks for your patience


For information  we have had reports from across campus  in relation to users experiencing difficulty with networked Canon printers when trying to scan a document and send via email to self or to colleague – the scanned document does not send to the email box.

This issue is currently being investigated . Apologies for any inconvenience this may cause.


NB printing and copying is NOT affected.