Disruption: Ninewells Hospital network

1 July 2019 – 12:30

All power has been restored on site and the network is back to full service.  There may be some issues reconncecting devices and if you experience any issues please let the Service Desk know. The easiest way to do this is logging into the Help4U Self-Service Portal and click on the relevant “Broad Service Disruption” and select “I am affected by this disruption”.

Incident number: 1906-5359

1 July 2019 – 09:30

All power has been restored on site and one area of the University network remains unavailable (Trust 28).  We are working with electrical engineers to restore power to enable that part of the network to be restored.

If you experience any issues please let the Service Desk know. The easiest way to do this is logging into the Help4U Self-Service Portal and click on the relevant “Broad Service Disruption” and select “I am affected by this disruption”.

Incident number: 1906-5359

30 June 2019 – 20:00

All power has been restored on site and one area of the University network remains unavailable.  This will be fixed first thing in the morning.

If you experience any issues please let the Service Desk know. The easiest way to do this is logging into the Help4U Self-Service Portal and click on the relevant “Broad Service Disruption” and select “I am affected by this disruption”.

Incident number: 1906-5359

30 June 2019 – 09:00

A power issue overnight at Ninewells has had a significant impact to services provided by the University and NHS.  We are working with Estates and NHS colleagues to resume a normal service as soon as possible.

One area remains affected and if you continue to experience any issues please let the Service Desk know. The easiest way to do this is logging into the Help4U Self-Service Portal and click on the relevant “Broad Service Disruption” and select “I am affected by this disruption”.

Incident number: 1906-5359