Service Disruption: City Campus Network

1 July 2019 – 09:30

All areas of the network are back to a full service

If your area remains affected please let the Service Desk know. The easiest way to do this is logging into the Help4U Self-Service Portal and click on the relevant “Broad Service Disruption” and select “I am affected by this disruption”.

Incident number:1906-5296

30 June 2019 – 20:00

The following buildings, including telephony, remain partially affected:

Airlie Place, Crawford, Kirkcaldy, Matthew, MSI, Ninewells and Tower Building.

If your area remains affected please let the Service Desk know. The easiest way to do this is logging into the Help4U Self-Service Portal and click on the relevant “Broad Service Disruption” and select “I am affected by this disruption”.

Please note that this does not affect exams or clearing.  Teams will attend on site first thing to resume service.

Incident number:1906-5296

29 June 2019 – 21:00

The following buildings, including telephony, remain affected:

Airlie Place, Crawford, Kirkcaldy, Matthew, MSI, Ninewells and Tower Building.

If your area remains affected please let the Service Desk know. The easiest way to do this is logging into the Help4U Self-Service Portal and click on the relevant “Broad Service Disruption” and select “I am affected by this disruption”.

Incident number:1906-5296

29 June 2019 – 17:30

Following this afternoon’s electrical storm there was an interruption to the Unviersity’s computing network.  While most of the network resumed to normal service some areas remain affected.

We are currently working through a list of tasks to resolve.  The undernoted areas remain affected:

Airlie Place, Crawford, Matthew, MSI, Ninewells and Tower Building.

If your area remains affected please let the Service Desk know. The easiest way to do this is logging into the Help4U Self-Service Portal and click on the relevant “Broad Service Disruption” and select “I am affected by this disruption”.

Incident number:1906-5296