Month: July 2019

Service Unavailable: Cognos

UoD IT are receiving several reports of users unable to access finance system, Cognos.

We believe this to be resolved and are reaching out to those who have contacted help4u, please try again now and get in touch if you are still having trouble: help4u@dundee.ac.uk

Reference number: 1907-3193

Planned Maintenance: OnDemand 09:00-15:00 20/07/19

Please be aware, maintenance of the Questionmark OnDemand EU platform (ondemand.questionmark.eu) will result in greater risk of downtime/disruption to the service during the following window:

09:00-15:00 (BST) Saturday 20th July

During the maintenance window, Questionmark OnDemand users may experience service disruptions.

Full live data can be found on the Questionmark status page:

http://status.questionmark.com/

Service unavailable: SITS

Several users are reporting that they are unable to log into SITS again this morning, Tuesday 16th July.

We have a workaround in place that should allow users to log in now, please try again if you have been experiencing issues.

UoD IT are tracking the issue in call reference 1907-2813, and we will update this post with further updates.