Updated please note below – Service Disruption: OneUniversity Finance PO Issue

 

OneUniversity Finance – Update on Purchase Order Issue

The issue with the non-transmission of purchase orders to suppliers has now been resolved.  Any purchase orders affected by this issue are now being transmitted and verified with the suppliers. We anticipate that this activity will be completed by close of business Friday 13 September.

If you experience any further issues with OneUniversity, please raise a call via Help4U (https://help4u.dundee.ac.uk).

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We are currently investigating an issue with OneUniversity Finance that is preventing Purchase Orders from being transmitted to the suppliers.

We are currently exploring options with the third party supplier to restore full service as soon as possible. All transactions that have failed to be transmitted to suppliers will be sent again once the situation is resolved, and we will be contacting those suppliers to confirm receipt.

This post will be updated with progress and are tracking the issue with reference number 1909-3543