Category: Network

The Enquiry Centre Network Migration

The Enquiry Centre will be migrated across to the new network on Thu 15 Jun. The following areas will be affected at the listed time:

  • 13:00 – 15:00 | Enquiry Centre & foyer of DUSA

You may find your device becomes active prior to the completion time if situated in this building on the day. If this does occur, your network service should still be considered ‘at risk’ up until 18:00 on Thur.

Impact
There will be no access to the wired and wifi network (inc internet access) in these areas at the indicated times. Migrations will affect all client devices such as PCs and laptops, printers, building management systems etc connected to the University network.

Actions
Follow the guidance below to re-establish your computers’ wired connection afterwards:

  • Unmanaged computers
    • You will need to enable 802.1x authentication on your wired network connection post-migration. Download the Windows / macOS X / Linux instructions to your desktop beforehand to help you do this.
  • Managed computers (e.g. Staff Desktop)
    • Take no action for these devices post-migration. They should automatically connect to the new wired network, but may need to be rebooted if they have been switched on throughout the change.


If you need a refresh on how to connect your device to the new wifi (eduroam), visit the Get Connected website page for students and staff.

Reporting issues / getting help
Please contact the IT Service Desk via Help4U once the work is complete (ref C1705-058).

All Enquiry Centre activities will run on the University’s new, next-generation network following successful migration.

Read more about this project on the Network Refresh Blog.

Crawford Building Network Migration

The Crawford Building will be migrated across to the new network on Thu 15 Jun. The following areas will be affected at the times below:

  • 07:00 – 12:00 | North west of building
  • 07:00 – 10:00 | North east of building
  • 13:00 – 18:00 | South of building

You may find your device becomes active prior to the completion time if situated in this building on the day. If this does occur, your network service should still be considered ‘at risk’ up until 18:00 on Thu.

Impact
There will be no access to the wired and wifi network (inc internet access) in these areas at the indicated times. Migrations will affect all client devices such as PCs and laptops, printers, building management systems etc connected to the University network.

Actions
Follow the guidance below to re-establish your computers’ wired connection afterwards:

  • Unmanaged computers
    • You will need to enable 802.1x authentication on your wired network connection post-migration. Download the Windows / macOS X / Linux instructions to your desktop beforehand to help you do this.
  • Managed computers (e.g. Staff Desktop)
    • Take no action for these devices post-migration. They should automatically connect to the new wired network, but may need to be rebooted if they have been switched on throughout the change.


If you need a refresh on how to connect your device to the new wifi (eduroam), visit the Get Connected website page for students and staff.

Reporting issues / getting help
Please contact the IT Service Desk via Help4U once the work is complete (ref C1705-057).

All Crawford activities will run on the University’s new, next-generation network following successful migration.

Read more about this project on the Network Refresh Blog.

Tower Building & Extension Network Migration

The Tower Building & Extension will be migrated across to the new network on Tue 13 – Wed 14 Jun. The following areas will be affected at the dates/times below:

Please be aware that the networking in this building is complex and the schedule given is a guide. The service is at risk throughout the two days and some areas may be affected on an alternative day/time period to that listed.

Tue 13 Jun

  • 07:00 – 18:00 | Levels 3 & above & level 2 main finance office and teaching room 
  • 07:00 – 18:00 | Basement & ground floor south-east area

Wed 14 Jun

  • 07:00 – 12:00 | Ground floor Reception and Finance, 1st floor school office
  • 07:00 – 12:00 | Level 2 finance & some of the 1st floor
  • 13:00 – 14:00 | Ground floor east wing, new area 
  • 13:00 – 18:00 | Tower Extension – Whole building  

You may find your device becomes active prior to the completion time if situated in this building on either day. If this does occur, your network service should still be considered ‘at risk’ up until 18:00 on Wed.

Impact
There will be no access to the wired and wifi network (inc internet access) in these areas at the indicated times. Migrations will affect all client devices such as PCs and laptops, printers, building management systems etc connected to the University network.

Actions
Follow the guidance below to re-establish your computers’ wired connection afterwards:

  • Unmanaged computers
    • You will need to enable 802.1x authentication on your wired network connection post-migration. Download the Windows / macOS X / Linux instructions to your desktop beforehand to help you do this.
  • Managed computers (e.g. Staff Desktop)
    • Take no action for these devices post-migration. They should automatically connect to the new wired network, but may need to be rebooted if they have been switched on throughout the change.


If you need a refresh on how to connect your device to the new wifi (eduroam), visit the Get Connected website page for students and staff.

Reporting issues / getting help
Please contact the IT Service Desk via Help4U once the work is complete (ref C1705-078/063).

All Tower activities will run on the University’s new, next-generation network following successful migration.

Read more about this project on the Network Refresh Blog.

Main Library Network Migration

The Library will be migrated across to the new network on Thu 08 Jun. The following areas will be affected at the dates/times below:

  • 07:00 – 18:00 | Extension
  • 07:00 – 12:00 | Ground floor and half of first floor
  • 13:00 – 18:00 | Half of the first floor and second floor

You may find your device becomes active prior to the completion time if situated in this building on the day. If this does occur, your network service should still be considered ‘at risk’ up until 18:00 on Thur.

Impact
There will be no access to the wired and wifi network (inc internet access) in these areas at the indicated times. Migrations will affect all client devices such as PCs and laptops, printers, building management systems etc connected to the University network.

Actions
Follow the guidance below to re-establish your computers’ wired connection afterwards:

  • Unmanaged computers
    • You will need to enable 802.1x authentication on your wired network connection post-migration. Download the Windows / macOS X / Linux instructions to your desktop beforehand to help you do this.
  • Managed computers (e.g. Staff Desktop)
    • Take no action for these devices post-migration. They should automatically connect to the new wired network, but may need to be rebooted if they have been switched on throughout the change.


If you need a refresh on how to connect your device to the new wifi (eduroam), visit the Get Connected website page for students and staff.

Reporting issues / getting help
Please contact the IT Service Desk via Help4U once the work is complete (ref 1705-084).

All Main Library activities will run on the University’s new, next-generation network following successful migration.

Read more about this project on the Network Refresh Blog.

5-7 Hawkhill Place Network Migration

Hawkhill place will be migrated across to the new network on Wed 07 Jun. The following areas will be affected at the dates/times below:

  • 13:00 – 15:00 | 5-7 Hawkhill Place – Whole building

You may find your device becomes active prior to the completion time if situated in this building on the day. If this does occur, your network service should still be considered ‘at risk’ up until 18:00 on Wed.

Impact
There will be no access to the wired and wifi network (inc internet access) in these areas at the indicated times. Migrations will affect all client devices such as PCs and laptops, printers, building management systems etc connected to the University network.

Actions
Follow the guidance below to re-establish your computers’ wired connection afterwards:

  • Unmanaged computers
    • You will need to enable 802.1x authentication on your wired network connection post-migration. Download the Windows / macOS X / Linux instructions to your desktop beforehand to help you do this.
  • Managed computers (e.g. Staff Desktop)
    • Take no action for these devices post-migration. They should automatically connect to the new wired network, but may need to be rebooted if they have been switched on throughout the change.


If you need a refresh on how to connect your device to the new wifi (eduroam), visit the Get Connected website page for students and staff.

Reporting issues / getting help
Please contact the IT Service Desk via Help4U once the work is complete (ref C1705-081).

All 5-7 Hawkhill Place activities will run on the University’s new, next-generation network following successful migration.

Read more about this project on the Network Refresh Blog.

Scrymgeour Building Network Migration

The Scrymgeour building will be migrated across to the new network on Tue 06 – Wed 07 Jun. The following areas will be affected at the dates/times below:

Tue 06 Jun

  • 07:00 – 12:00 | South of building basement
  • 07:00 – 12:00 | North of building two top floors
  • 13:00 – 18:00 | South of building basement and ground floors
  • 13:00 – 18:00 | South of building all floors above ground

Wed 07 Jun

  • 07:00 – 12:00 | North of building ground and first 
  • 07:00 – 12:00 | North of building basement
  • 13:00 – 16:00 | Front door office

You may find your device becomes active prior to the completion time if situated in this building on the day. If this does occur, your network service should still be considered ‘at risk’ up until 18:00 on Wed.

Impact
There will be no access to the wired and wifi network (inc internet access) in these areas at the indicated times. Migrations will affect all client devices such as PCs and laptops, printers, building management systems etc connected to the University network.

Actions
Follow the guidance below to re-establish your computers’ wired connection afterwards:

  • Unmanaged computers
    • You will need to enable 802.1x authentication on your wired network connection post-migration. Download the Windows / macOS X / Linux instructions to your desktop beforehand to help you do this.
  • Managed computers (e.g. Staff Desktop)
    • Take no action for these devices post-migration. They should automatically connect to the new wired network, but may need to be rebooted if they have been switched on throughout the change.


If you need a refresh on how to connect your device to the new wifi (eduroam), visit the Get Connected website page for students and staff.

Reporting issues / getting help
Please contact the IT Service Desk via Help4U once the work is complete (ref C1705-071).

All Scrymgeour activities will run on the University’s new, next-generation network following successful migration.

Read more about this project on the Network Refresh Blog.

ISE & Harris Building Network Migration

The Institute of Sport & Exercise (ISE) and Harris building will be migrated across to the new network on Thu 01 Jun. The following areas will be affected at the times below:

  • 07:00 – 12:00 | ISE – Whole building
  • 13:00 – 17:00 | Harris – Whole building

You may find your device becomes active prior to the completion time if situated in either building on the day. If this does occur, your network service should still be considered ‘at risk’ up until 17:00.

Impact
There will be no access to the wired and wifi network (inc internet access) in these areas at the indicated times. Migrations will affect all client devices such as PCs and laptops, printers, building management systems etc connected to the University network.

Actions
Follow the guidance below to re-establish your computers’ wired connection afterwards:

  • Unmanaged computers
    • You will need to enable 802.1x authentication on your wired network connection post-migration. Download the Windows / macOS X / Linux instructions to your desktop beforehand to help you do this.
  • Managed computers (e.g. Staff Desktop)
    • Take no action for these devices post-migration. They should automatically connect to the new wired network, but may need to be rebooted if they have been switched on throughout the change.

If you need a refresh on how to connect your device to the new wifi (eduroam), visit the Get Connected website page for students and staff.

Reporting issues / getting help
Please contact the IT Service Desk via Help4U once the work is complete (ref C1705-072/3).

All ISE and Harris activities will run on the University’s new, next-generation network following successful migration.

Read more about this project on the Network Refresh Blog.

Matthew Building Network Migration

The Matthew building will be migrated across to the new network on Tue 30 – Wed 31 May. The following areas will be affected at the dates/times below:

Tue 30 May

  • 07:00 – 18:00 | Levels 5, 6 & 7, north of building to the central stairwell
  • 07:00 – 12:00 | Level 6 & 7, south of building to central stairwell
  • 13:00 – 18:00 | Level 8 north

Wed 31 May

  • 07:00 – 12:00 | South of building up to Level 5
  • 07:00 – 10:00 | Library and bunker
  • 13:00 – 16:00 | Library only and Level 5 north

You may find your device becomes active prior to the completion time if situated in this building on the day. If this does occur, your network service should still be considered ‘at risk’ up until 18:00 on Wed.

Impact
There will be no access to the wired and wifi network (inc internet access) in these areas at the indicated times. Migrations will affect all client devices such as PCs and laptops, printers, building management systems etc connected to the University network.

Actions
Follow the guidance below to re-establish your computers’ wired connection afterwards:

  • Unmanaged computers
    • You will need to enable 802.1x authentication on your wired network connection post-migration. Download the Windows / macOS X / Linux instructions to your desktop beforehand to help you do this.
  • Managed computers (e.g. Staff Desktop)
    • Take no action for these devices post-migration. They should automatically connect to the new wired network, but may need to be rebooted if they have been switched on throughout the change.

If you need a refresh on how to connect your device to the new wifi (eduroam), visit the Get Connected website page for students and staff.

Reporting issues / getting help
Please contact the IT Service Desk via Help4U once the work is complete (ref C1705-060).

All Matthew activities will run on the University’s new, next-generation network following successful migration.

Read more about this project on the Network Refresh Blog.

Scheduled network changes

The team supplying the new network (Circle IT/SonicWall) will be making changes to the University network on Tue 30 May between 07:00-09:00.

What impact will this have?

  • You will not be able to connect to the internet on campus between 07:00-07:30.
  • Likewise, you will not be able to connect to internal University services from off-campus during this time.
  • Services such as the University website will be down and inaccessible to inbound and outbound connections.

Please continue to consider your network connectivity as ‘at risk’ up until 09:00.

Why are we doing this?
These changes will ensure the new perimeter firewall meets vendor best practice and further improve the security that surrounds your online activities by allowing more timely updates to take place.

If you have any questions about this work, please contact the IT Service Desk (ref 1075-033).

15/16 Springfield & Fleming Gym Building Network Migration

15/16 Springfield and the Fleming Gym building will be migrated across to the new wired network on Wed 17 May. The following areas will be affected at the times below:

  • 07:00 – 10:00 | 15/16 Springfield
  • 10:00 – 12:00 | UoD IT staff area
  • 13:00 – 18:00 | Fleming Gym building

You may find your device becomes active prior to the completion time if situated in either building on the day. If this does occur, your network service should still be considered ‘at risk’ up until 18:00.

Impact
There will be no access to the wired and wifi network (inc internet access) in these areas at the indicated times. Migrations will affect all client devices such as PCs and laptops, printers, building management systems etc connected to the University network.

Actions
Follow the guidance below to re-establish your computers’ wired connection afterwards:

  • Unmanaged computers
    • You will need to enable 802.1x authentication on your wired network connection post-migration. Download the Windows / macOS X / Linux instructions to your desktop beforehand to help you do this.
  • Managed computers (e.g. Staff Desktop)
    • Take no action for these devices post-migration. They should automatically connect to the new wired network, but may need to be rebooted if they have been switched on throughout the change.


If you need a refresh on how to connect your device to the new wifi (eduroam), visit the Get Connected website page for students and staff.

Reporting issues / getting help
Please contact the IT Service Desk via Help4U once the work is complete (ref C1705-021).

All 15/16 Springfield & Fleming Gym activities will run on the University’s new, next-generation network following successful migration.

Read more about this project on the Network Refresh Blog.