Update the cause of this issue has been identified – and is resolved – users who scanned document to email today should receive the scans in their email boxes over the next few hours – thanks for your patience
For information we have had reports from across campus in relation to users experiencing difficulty with networked Canon printers when trying to scan a document and send via email to self or to colleague – the scanned document does not send to the email box.
This issue is currently being investigated . Apologies for any inconvenience this may cause.
NB printing and copying is NOT affected.