The new and improved IT website will go live today. If you come across any broken links, issues, or want to give us feedback on what is delivered, please contact Help4U.
We’d like to thank Web Services for their support in advance.
There is an issue accessing personalized timetable through evision.
There is a workaround of going to timetable.dundee.ac.uk and accessing the timetables from individual modules.
We are currently working to resolve this issue.
Sorry for the interruption.
UPDATE 03/04/2017 @ 12:06pm: All affected systems are now online. If you continue to have an issue please report it to the Service Desk.
UPDATE 03/04/2017 @ 9.52am: MedBlogs and UniFi are now available.
We are aware of reports that some students are unable to login to MedBlogs, Unifi, .
Engineers have been made aware and are investigating the issue.
— Update 01/04/2017 @ 13:55—
Following the partial network outage at Ninewells this morning, it has been discovered that a switch which provides access to a number of severs hosted at Ninewells has developed a fault. Engineers are aware and investigating the issue.
— Servers Effected —
Unifi Server – MedBlogs
DOW WEB Server
TILT 1 & TILT 2 servers
Our engineers have now successfully restored service. However should you encounter anything not responding as expected by morning please do contact us via Help4U,
The University has a Production VSphere node that has become unresponsive
On advice from our support, and having exhausted all other options, we have to restart it and this will in turn impact the 24 VMs that it hosts .
Services impact are:
You will see this includes one of the Domain Controllers, the content for the University website, the Blog server and a number of file servers for home directories and shared drives, so significantly important systems.
As soon as this emergency work is completed we will update this post, we apologize for the inconvenience this emergency repair will cause and assure you we are working as fast as possible to resume normal service
All online forms appear to be unavailable on the University website.
We are seeking engineering support to restore service as soon as possible.
If you notice a form not functioning as expected or not available please do contact Help4U@dundee.ac.uk (email only for now) quoting incident 195023. This will help the team ensure that service is fully restored.
We apologise for the inconvenience caused.