C2C and –T Accounts Issue: 52556

An issue has arisen with –T accounts accessing Home directories which stops most applications on Connect2Campus working. This issue only affects the small number of people using C2C. To resolve this issue we have granted C2C access to the regular staff accounts of the small number of people who have authorisation to use C2C.

From now on you should only use your regular account to access C2C and not your –T account.

If you require more information please contact Service Desk and quote reference No. 52556

CODA: End of Year Process

Finance will be running the CODA end of year process Saturday, 17th November; therefore, the system will be unavailable most of that day. Finance has requested that users do not to login during this period. We have been advised that the service is expected to be available by Monday 19th November. In event of any issues during this work, users should contact Finance: financesystems@dundee.ac.uk

Network repairs – Ninewells IT Suites

The work scheduled for today has been cancelled, however, we are continuing to monitor this service.
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Essential maintenance will be carried out at Ninewells, IT Suites, Level 8, between 10.00 a.m. and 12 noon on Friday, 16th November, to resolve an intermittent network issue. We apologise for any inconvenience.

HELP & ADVICE

If you have any questions or concerns about this work please contact Service Desk quoting reference number 52481 .

Issue sending mail from applications – No 51828

This issue has now been resolved.  Please contact Service Desk if you are still experiencing any difficulties with this service.

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We are aware that emails are not being sent to users from Service Desk or the Student Management System.  This issue affects applications that send mail through smtp.dundee.ac.uk .

Emails sent from Outlook and Web App are not affected.

Our technical team are investigating this issue.

Help & Support

If you require more information please contact Service Desk and quote reference no. 51828.

 

Issue with online P2P and student tuition payments: No. 51749

This issue has now been resolved.

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We are aware that there is an issue with the online payment portal for Pay2Print and student tuition fees. Our team are working to resolve the issue with this externally hosted web site as soon as possible.

Help & Support

If you require more information please contact Service Desk and quote reference no. 51749.