We are carrying out maintenance on the SSEN MyDesktop pool and a few dedicated VMs. We expect the work to take approximately 3 hours, through this time these services will not be available. We advise that everybody logs off prior to the work starting at 17.30.

We are aware that (this weekend) we are experiencing some issues with Horizon VM Ware Client connections.

In addition some MyDesktop Computers in the main campus library are not available ( computers in level 2 A are accessible)

Please note , the web client is working - and you should be able to access via this link
https://mydesktop.dundee.ac.uk/portal/webclient/#/launchitems

Our Product Engineers are currently investigating this issue - regular updates will be provided.

Apologies for any inconvenience this may cause and thank you for your patience

We continue to experience some issues with Horizon VM Ware Client connections.

In addition some MyDesktop Computers in the main campus library are not available ( computers in level 2 A are accessible)

Please note , the web client is working - and you should be able to access via this link
https://mydesktop.dundee.ac.uk/portal/webclient/#/launchitems

Our Product Engineers continue to investigate this issue - regular updates will be provided.

Apologies for any inconvenience this may cause and thank you for your patience

We continue to experience some issues with Horizon VM Ware Client connections.

In addition some MyDesktop Computers in the main campus library are not available ( computers in level 2 A are accessible)

Please note , the web client is working - and you should be able to access via this link
https://mydesktop.dundee.ac.uk/portal/webclient/#/launchitems

Our Product Engineers continue to investigate this issue - regular updates will be provided.

Apologies for any inconvenience this may cause and thank you for your patience

We continue to experience some issues with Horizon VM Ware Client connections.

In addition some MyDesktop Computers in the main campus library are not available ( computers in level 2 A are accessible)

Please note , the web client is working - and you should be able to access via this link
https://mydesktop.dundee.ac.uk/portal/webclient/#/launchitems

Our Product Engineers continue to investigate this issue - regular updates will be provided.

Apologies for any inconvenience this may cause and thank you for your patience

After some internal investigation, we can now confirm this issue is resolved.

We apologise for any inconvenience caused during this time

Thanks

• DTS

**We are aware that users are currently unable to download the UoD App from their phones.

The Web team is working with the vendors to resolve this.

The App can still be used if you already have it installed.******

This incident is now resolved.

Thanks for your patience.