Phishing Email – IMPORTANT NOTICE!

UoDIT is aware of more phishing emails being received by staff at the University.

Example Email below:


Subject: IMPORTANT NOTICE!

Hello

This is to notify all Students, Staffs of  University that we are validating active accounts. Kindly confirm that your account is still in use by clicking the validation link below:

Validate Email Now

Sincerely IT Help Desk

Office of Information Technology


 

Please remain vigilant and please do not click any links in these emails and do not interact with the email if you have received it and delete from your inbox immediately.

Did you click?

  • If you have supplied your credentials or personal information, change your password immediately.
  • If the device you used when interacting with it is University-owned (i.e. a Student / Staff Desktop), please contact the IT Service Desk for advice.
  • If the device you used when interacting with it is your own (i.e. a personal device), we advise that you run an anti-malware software from a reputable source and perform a scan on your device yourself.

Educate yourself
The most common phishing attack method is by emails. These authentic-looking messages, usually called phishing scams, are designed to exploit information from the recipients; either by asking them to reply to an email message or by clicking on a link/attachment within the email.

These emails cannot corrupt your device on its own, you have to interact with it. Think:

  • When you receive an email to your University account, consider if you were expecting correspondence on that topic, from that recipient. If you weren’t, and the message is calling for you to act either by sending information, clicking on an active link, or downloading an attachment, first ask the IT Service Desk to confirm its legitimacy.
  • Never tick/check enable macros on attachments, unless you explicitly need to and trust the sender.
  • Don’t run a program if you don’t know where it has come from and you have not chosen to install it yourself
  • Do not provide your username and password, especially if you have any concern over the legitimacy of an email

Further advice can be found on the Information Security website section.

https://www.dundee.ac.uk/it/services/security/

Getting help
UoD IT staff are available 09:00-22:00 Mon-Fri and 10:00-22:00 Sat-Sun. Please log a call for assistance via Help4U if you have any concerns.

 

 

Phishing Email — De-Activation Notice

UoDIT is aware of more phishing emails being received by staff at the University.

Example Email below:

Subject: De-Activation NOTICE

Please remain vigilant and please do not click any links in these emails and do not interact with the email if you have received it and delete from your inbox immediately.

Did you click?

  • If you have supplied your credentials or personal information, change your password immediately.
  • If the device you used when interacting with it is University-owned (i.e. a Student / Staff Desktop), please contact the IT Service Desk for advice.
  • If the device you used when interacting with it is your own (i.e. a personal device), we advise that you run an anti-malware software from a reputable source and perform a scan on your device yourself.

Educate yourself
The most common phishing attack method is by emails. These authentic-looking messages, usually called phishing scams, are designed to exploit information from the recipients; either by asking them to reply to an email message or by clicking on a link/attachment within the email.

These emails cannot corrupt your device on its own, you have to interact with it. Think:

  • When you receive an email to your University account, consider if you were expecting correspondence on that topic, from that recipient. If you weren’t, and the message is calling for you to act either by sending information, clicking on an active link, or downloading an attachment, first ask the IT Service Desk to confirm its legitimacy.
  • Never tick/check enable macros on attachments, unless you explicitly need to and trust the sender.
  • Don’t run a program if you don’t know where it has come from and you have not chosen to install it yourself
  • Do not provide your username and password, especially if you have any concern over the legitimacy of an email

Further advice can be found on the Information Security website section.

https://www.dundee.ac.uk/it/services/security/

Getting help
UoD IT staff are available 09:00-22:00 Mon-Fri and 10:00-22:00 Sat-Sun. Please log a call for assistance via Help4U if you have any concerns.

 

 

Phishing Email — Payroll Notification

UoDIT is aware of more phishing emails being received by staff at the University.

 

Subject: Payroll Notification

 


To All Faculty and Staff Members,

1 New Notification Regarding Your Payroll

www.dundee.ac.uk

Best Regards,

The University of Dundee is a Scottish Registered Charity, No. SC015096

  • © University of Dundee

 

Please remain vigilant and please do not click any links in these emails and do not interact with the email if you have received it and delete from your inbox immediately.

Did you click?

  • If you have supplied your credentials or personal information, change your password immediately.
  • If the device you used when interacting with it is University-owned (i.e. a Student / Staff Desktop), please contact the IT Service Desk for advice.
  • If the device you used when interacting with it is your own (i.e. a personal device), we advise that you run an anti-malware software from a reputable source and perform a scan on your device yourself.

Educate yourself
The most common phishing attack method is by emails. These authentic-looking messages, usually called phishing scams, are designed to exploit information from the recipients; either by asking them to reply to an email message or by clicking on a link/attachment within the email.

These emails cannot corrupt your device on its own, you have to interact with it. Think:

  • When you receive an email to your University account, consider if you were expecting correspondence on that topic, from that recipient. If you weren’t, and the message is calling for you to act either by sending information, clicking on an active link, or downloading an attachment, first ask the IT Service Desk to confirm its legitimacy.
  • Never tick/check enable macros on attachments, unless you explicitly need to and trust the sender.
  • Don’t run a program if you don’t know where it has come from and you have not chosen to install it yourself
  • Do not provide your username and password, especially if you have any concern over the legitimacy of an email

Further advice can be found on the Information Security website section.

https://www.dundee.ac.uk/it/services/security/

Getting help
UoD IT staff are available 09:00-22:00 Mon-Fri and 10:00-22:00 Sat-Sun. Please log a call for assistance via Help4U if you have any concerns.

Switchboard – Unavailable Externally

Switchboard number 01382 83000 is currently unavailable to external callers.

The issue has been reported to our Telephony service provider who is now working to resolve this issue.

Update @ 09:50

Our telephony service provider have now resolved the issue and switchboard is again available to external callers.

Release of Examination Results | January 2018

With the December diet of examinations behind us and the festive period almost a mere distant memory, many of our students will be keen to know their examination results.

Plans are now being made for the publication of results on Fri 12 Jan 2018. Due to the higher than normal demand our servers typically experience around this time of year, results will be released in a phased manner in accordance with server traffic.

To check if results are available in eVision for your particular School, you should first check this page. Further details will be added to this page in due course.


Friday 12 January 2018 | Real-time exam issue updates

  1. 10:13. Students in the School of Humanities (SHUM) and School of Art and Design (SDAD) can now access their exam results via eVision.
  2. 10:57. Students in the School Science & Engineering (SSEN) and School of Life Sciences (SLSC) can now access their exam results via eVision.
  3. 12:04. Students in the School of Dentistry (SDEN) and School of Education and Social Work (SESW) can now access their exam results via eVision.
  4. 12:10. Students who sat modules run by the Careers & the Academic Skills Centre (ASC) can now access their exam results via eVision.
  5. 13:22. Students in the School of Nursing and Health Sciences (SNHS) and School of Medicine (SMED) can now access their exam results via eVision.
  6. 14:02. Students in the School of Social Sciences (SSOC) and Dundee University Access to Learning (PEXR) can now access their exam results via eVision.

Operation exam results issue complete! Many thanks for your patience.

Life Sciences — LDAP Authentication Issues – RESOLVED

Colleagues,

This morning there are issues with Life Sciences LDAP Authentication – this is impacting:

• Lifesci wifi
• Life Sciences VPN
• LSD portal for password resets
• any applications which are set to authenticate against the old Lifesci LDAP directory

The matter is actively being investigated by UoD IT support teams.

Apologies for any inconvenience this is causing – we will update you with progress as soon as we can.

Questionmark OnDemand

Questionmark OnDemand will be updated on Sat 20 Jan between 07:00 and 11:00.

Impact
During the time above, staff authoring assessments and students taking assessments will experience service disruption. This also includes assessments taken through MyDundee that use the Questionmark OnDemand service.

Benefits
This update will ensure the ongoing reliability, security and uptime of the platform.

Reporting issues/getting help
If you have any questions about the update, please contact the IT service desk via Help4U (ref 1801-0165).