Month: June 2013

Complying with Cookies Law – Change No: 255

In order to comply with the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 the University must add a notice to each external-facing University webpage. We will add a notice to all external-facing University webpages that are contained within the CMS (Terminal 4) on Tuesday 9 July. This notice will state “This website uses cookies. If you continue to use this site, you indicate that you consent to our use of cookies. Click here for more information and our policy”.

What do I need to do?

If the webpages you edit are contained within the CMS then you don’t need to do anything. This change will be applied to the University template for you.

If you manage University webpages that are not contained within the CMS:

  1. You must add the following code just before the closing body tag of each web page. Note, there is a dependency on jQuery.
    <script src=”//”></script>
    We request that you do this as soon as possible.
  2. We recommend that you perform an audit on the cookies and check if they are still required. An audit by Web Development showed that there around 4000 cookies across the University pages.
  3.  You should enquire with the vendor that the information required by this legislation is provided on any third party managed online system.

Help & Support

If you have any further questions please contact Service Desk quoting Change Ref No 255.

Upgrade to CLT rooms – Summer 2013 – No:67383

We are upgrading the AV provision in CLT areas, listed below, over the summer period. Room Bookings have made these rooms unavailable for this period.

Dalhousie Building Lecture Theatres 1 & 4
Between 1 July and 31 July we are refurbishing the AV facilities to be more compatible with newer technologies.

Carnelly Small & Large Lecture Theatres, Tower Rooms G5, G6 & G8
Between 26 June and 31 August the blackboards in these rooms will be replaced by whiteboards and we will be integrating the AV facilities around the new boards.

Help & Support
If you have any questions about this work please contact Service Desk quoting Incident No. 67383.


Outlook 2010 updates required by 1 July 2013

To ensure continued connectivity and full functionality for Office 365 (dMail) when using Outlook 2010, please install the Windows updates below before Monday 1 July 2013.

What do I need to do?

  • Managed Desktop users do not need to do anything
  • SOE users contact Service Desk ASAP in order to be moved to the Managed Desktop
  • Self-supporting users should install the update at
  • Please remember to apply Windows updates regularly.

Help & Advice

If you have any questions about this update please contact Service Desk quoting Incident No 64828.

To take advantage of all features of Office 365 we recommend that you migrate to the Managed Desktop with Office 2013.

ICS closed-20 June-2-4pm

ICS will be closed this afternoon (Tuesday 20 June) from 2pm to 4pm due to a department meeting.

The University switchboard will be covered at this time and there will be skeleton cover on Service Desk.

The Service Desk in Main Library will remain open as usual.

Planned maintenance: Essential upgrade to network and telephony systems – Reference number 224

Update 14.33, Tuesday, 11th June

This essential work to enhance connectivity to the network and telephony systems and improve resilience to the service will now be carried out on Wednesday, 19th June, 18.00  – 21.00.

If you have any questions or concerns about this work please contact Service Desk quoting reference number (Change) 224.

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