Scheduled maintenance will take place on Tuesday 03rd May between 18:30-21:30.
A series of changes will be made to the hardware responsible for the University’s online connection to external internet sites – i.e. our Border Gateway Router that links to the JANET network.
How will it affect me?
There will be a series of short service outages (x4) within the work window – each lasting a few seconds that will result in temporary loss of the University’s connection to the internet.
If you’re on-campus:
– Access to external internet services will be affected – e.g. Office 365 (email), Box, Facebook etc.
– Access to internal services will be unaffected – e.g. My Dundee, eVision etc.
If you’re off-campus:
– External connections into our network will be intermittently affected – e.g. people working from home, distance learners and vpn users.
This work is required for the successful implementation of the University’s new network.
Send your queries through the IT Service Desk, quoting change number 867.