IP Phones – Incorrect Time Displayed

We are receiving a lot of calls to tell us that the time displayed on the University IP phones is incorrect – we would appear to have moved back an hour in time…

A call has been logged with our telephony provider to resolve this.


Update | 25 October 2016

After liaising with our telephony provider the decision has been made not to change the time on the IP telephones before the clocks go back this weekend.

The change to fix the time would cause two telephony outages and users would lose their call logs and any unsaved voicemail messages as a result of the change.

This has been deemed an unnecessary change given the short timescales involved.