You will see widespread news reports regarding ransomware affecting organisations across the world.
We have tested and deployed access protection proactive measures, which will protect all staff and student desktops as advised by our vendor, however, please:
An email cannot corrupt your device on its own, you have to interact with it. Think:
- When you receive an email to your University account, consider if you were expecting correspondence on that topic, from that recipient. If you weren’t, and the message is calling for you to act either by sending information, clicking on an active link, or downloading an attachment, first ask the IT Service Desk to confirm its legitimacy.
- Never tick/check enable macros on attachments, unless you explicitly need to and trust the sender.
- Don’t run a program if you don’t know where it has come from and haven’t chosen to install it yourself.
UoD IT staff are available 09:00-22:00 Mon-Fri and 10:00-22:00 Sat-Sun. Please log a call for assistance via Help4U if you have any concerns.