Month: April 2018

Changes to your Junk Email folder

We’re making changes to the email system that will improve the filter on your Junk Email Folder from Wed 25 Apr.

Impact
If you don’t already do so, you need to start checking and managing your Junk Email folder regularly. Most emails diverted to this folder will be junk and spam/phishing, but some legitimate emails may be sent there too.

What to do with spam/phishing emails you find in this folder
Report these emails to Microsoft using the instructions in our web guide before deleting from your Deleted folder.

What to do with any legitimate emails you find in this folder
Right-click the email and mark as Not junk to divert the email to your Inbox folder. All emails you receive from that sender will go to your Inbox from then on. Further instructions can be found in our web guide.

Benefit
This will reduce the amount of fraudulent emails that make it into your Inbox, decreasing the likelihood you’ll interact with them.

Getting help
If you have any issues or questions, please contact the Service Desk (C1804-007).

Questionmark OnDemand

Questionmark OnDemand will be updated on Saturday 21 April between 07:00 and 13:00.

Impact
During the time above, staff authoring assessments and students taking assessments will experience service disruption. This also includes assessments taken through MyDundee that use the QuestionmarkOnDemand service.

Benefits
This update will ensure the ongoing reliability, security, and uptime of the platform.

Reporting issues and getting help
If you have any questions about the update, please contact the Service Desk (ref 1804-0827)

Evision Unavailable on Campus

Due to a small outage, Evision is currently unavailable from the Campus network. We are currently working on this issue as quickly as we can and will update this post once there is more information.

In the meantime Evision is still available from external networks.

We apologise for any inconvenience caused.