Delay in Voicemail Retrieval and Deletion


If you are experiencing issues with the red light indicator on your handset displaying a voicemail message is waiting when there is no voicemail to retrieve, please dial 16202 from your handset to reset the light.

Our engineers are still investigating the delay in voicemail notifications.


Some users are experiencing delays in receiving voicemail messages and then subsequently trying to delete them.

Our telephony provider is aware and is currently investigating.