Month: November 2018

SITS / e-Vision Down

SITS and e-Vision are both giving a ‘can’t connect to the database, Error -1117’ message.  Our engineers are aware of the issue.

Please be assured that we will have the service operational again very soon.


UPDATE: Both SITS and e-Vision are now back up and running again.  Our apologies for the interruption of service.


Questionmark OnDemand maintenance

Questionmark OnDemand will be updated on Sat 17th November between 07:00 and 13:00.

During the time above, staff authoring assessments and students taking assessments will experience service disruption. This also includes assessments taken through MyDundee that use the Questionmark OnDemand service.

This update will ensure the ongoing reliability, security, and uptime of the platform.

Reporting issues and getting help
If you have any questions about the update, please contact the Service Desk (ref 1811-2715).

eVision and SITS upgrade | 17-20 Nov 2018

The eVision portal and SITS Client will be upgraded between Sat 17 and Tue 20 Nov.

You will be unable to login to either of these systems during the upgrade. Work will be completed on Tue 20 Nov and you will be able to access eVision and SITS on Wed 21 Nov.

Who will be affected?

  • Applicants using eVision to manage their UoD application.
  • Students using eVision to update their personal details and check things like their exam results and tuition fee balance.
  • Staff members using the SITS Client to manage student details or eVision to carry out administrative and reporting functions.

This upgrade will ensure that the service continues to be supported and meet statutory requirements.

If you have any questions about the upgrade, please contact Help4U.

Perth Royal Infirmary WiFi Access

NHS Tayside are currently dealing with a major issue relating to their wireless network at Perth Royal Infirmary. As we use a shared service to deploy our WiFi in this area you cannot currently connect to UoD WiFi or Eduroam in this area at present.  Their engineers are working hard to rectify this situation as quickly as possible and apologise for any inconvenience caused.