02 Network Unavailability
Update 07/12/2018 @ 6.55 a.m.
02 appear to have resolved the issue that has been affecting their service – and service has been restored.
Update from 02 at 10.05
We’re aware that our customers are unable to use data this morning. One of our third party suppliers has identified a global software issue in their system which has impacted us. We believe other mobile operators around the world are also affected. Our technical teams are working with their teams to ensure this is fixed as quickly as possible. We’d encourage our customers to use Wifi wherever they can and we apologise for the inconvenience caused.
The O2 Service Status is showing that O2 are experiencing technical issues across 3G and 4G data services.
Calls to and from 02 devices are affected
We are closely monitoring the situation and will keep you updated as and when anything changes.