Month: May 2019

Release of examination results: June 2019

With the May diet of examinations behind us, many students are keen to know their examination results.

Plans are now being made for the publication of results on Wednesday 5 June 2019. Due to the higher than normal demand our servers typically experience around this time of year, results will be released in a controlled manner in accordance with server traffic.

To check if results are available in eVision for your particular School, you should first check this page on the day. Further details will be added to this page in due course.

Wednesday 5 June | Real time release updates

  1. 10:02. Students in the School of Education and Social Work (SESW) and School of Humanities (SHUM) can now access their exam results via eVision.
  2. 11:01. Students in the School of Life Sciences (SLSC) and School of Science and Engineering (SSEN) can now access their exam results via eVision.
  3. 13:01. Students in the School of Art and Design (SDAD), School of Dentistry (SDEN), School of Nursing and Health Sciences (SNHS), School of Medicine (SMED), School of Social Sciences (SSOC)Academic Skills Centre (PSTU), and Dundee University Access to Learning (PEXR) can now access their exam results via eVision

If you’re unable to see your results, try closing your web browser (all tabs) and logging back into eVision to see the exam results options.

Operation exam results issue complete! Many thanks for your patience.

Service Unavailable – IDP (login to Box, etc.)

We are currently experiencing an issue with our IDP service, which is preventing users from logging in to some University systems, including Box.

Our supplier for this service, Overt, have confirmed an issue with one of their datacentres.

We are tracking this with reference number 1905-5351 and will update this message with progress.

Service Issues: Windows 7 Staff Desktop

We are aware of an issue with machines running Windows 7 Staff Desktop which is causing the performance of some machines to dip below acceptable levels.

We have implemented a workaround for this issue. If you still experience slowness, please reboot your PC. Rebooting the PC will pull down the changes we have made and expected performance will resume.

If you believe that your machine is affected by this issue please email quoting reference number 1905-3754

New campus network certificate

Connected to our wired or wifi network on campus before? If yes, you accepted our network certificate the first time you did this on each of your personal and non-managed devices.

The time has come for this certificate to be renewed. It will be replaced on Thu 23 May.

Once this change is made, you may have to accept the new certificate on your devices when next connecting them to eduroam – expect to see a pop-up window appear and ensure you take action.

Some devices may not prompt at all (certain Android devices, for example) and the certificate will apply in the background without you noticing. Managed University desktops will be unaffected.

You will receive a direct email to your account shortly, which contains more detail.

RESOLVED: Dialling NHS numbers at Ninewells

We are currently dealing with an issue at Ninewells campus where University IP phones are unable to dial NHS phone numbers, normally users would dial a number with a preceding ‘2’ to connect.

This issue is being dealt with as a top priority and we will keep this post updated with any progress. We are tracking this issue with reference number 1905-2396.


Generating usernames in different format for new staff

The University’s staff account creation process is scheduled to change on Tue 14 May. Usernames generated for new staff joining us will have a different format (combination of name and unique number) from then on.

A similar change was applied to the student account creation process earlier in the year, so you will start to see students arrive with different username formats (reflect matriculation / student ID numbers) too – some are already here and studying with us.

If you are a current student or staff member with the old format of username, your email address will be unaffected.

Read the project page to find out what the new username formats are and why these changes were necessary.