Discovery.dundee.ac.uk is offline today 30th April for planned maintenance. It will be unavailable all day.
There is an issue accessing personalized timetable through evision.
There is a workaround of going to timetable.dundee.ac.uk and accessing the timetables from individual modules.
We are currently working to resolve this issue.
Sorry for the interruption.
Today UoD IT have been receiving reports of intermittent issues in relation to accessing off-campus / networked systems – e.g. affecting Canon Printers.
A UoD IT team have been investigating this issue in conjunction with our 3rd party support partner and these services are now working through queues and are starting to operate as normal. We (and our 3rd Party support partner) continue to monitor these services.
Apologies for any inconvenience – we will update you shortly …
Update @ 15: 37 on 22/12/17
Please be advised that this issue has now been confirmed as resolved by our Third Party partner . We have monitored the situation for a 3 hour period and also confirm this is the case.
Apologies for any inconvenience caused
At present we are in the process of migrating QUEMIS (estates and building repairs request system) to the new version. As a result of this the older system has to be taken offline to ensure that the data is copied to the new system correctly.
This means that there will be a downtime from 2:30 today until tomorrow at which point the new system will take over.
Apologies for any inconvenience caused in the meantime
Lumesse (the providers of the iGRasp application) will be carrying out essential maintenance to the LIVE iGRasp environment on Wednesday 20th September 2017 between 18:00 – 22:00 BST.
As a result of this, i-GRasp will be unavailable for up to 10 minutes whilst the maintenance takes place.
Please note that this will affect BOTH the administration aspects of the application which iGRasp users interact with, and also the front end websites which our candidates interact with. (Due to the short downtime window, there will be NO message displayed to candidates on the front facing web pages. Should however you receive any queries or complaints from candidates as a result of this, please do not hesitate in contacting the University Service Desk (Help4U@dundee.ac.uk).
Please accept our apologies for any inconvenience this may cause.
We may have an issue allowing students to Activate their new accounts, a few students have reported the accounts activate but are not allowing access thereafter, please accept our apologies while we investigate these reports.
As soon as we have more information we will let you know – check back here
We have been advised by Lumesse (the providers of iGRasp – the University’s eRecruitment application) that they have had several reports of issues with pop-up windows showing blank pages. They have been able to identify that this was only happening in some versions of Google Chrome. On further investigation, they have identified that this was caused by an update made by Google, and unfortunately this had an impact on the iGRasp product.
As a result, if you are using Google Chrome and have experienced this issue then please update your Google Chrome Browser.
Could you also please:
If you have completed the above update and still have an issue when using Google Chrome, please do not hesitate in contacting firstname.lastname@example.org
Our teams are currently investigating reports of users experiencing issues accessing SITS this morning. As soon as we have an update we will post it here please accept our apologies and be assured we are treating this as a priority. Please contact the Service Desk quoting call 1708-2435 if you are affected so we can contact you direct. This can be done via email email@example.com, in person at one of our service points or by calling 88000
We have been advised that a small number of students are having an issue submitting online. This is due to routine maintenance from our supplier.
Planned Turnitin Maintenance: Saturday August 5, 2017
7am – 1pm PDT / 3pm – 9pm GMT / 2am – 8am (Sunday 6) AEDT. (click here for your local time)
Turnitin services will be undergoing essential maintenance and will be unavailable.
All Turnitin customers on the following services will be affected including:
Where applicable, please be aware no submissions or grading will be possible through any of the services listed above during this time. We therefore advise that submission deadlines be set outside of this maintenance window.
Please follow @TurnitinStatus on Twitter for the latest updates.
More information can be found real-time at the Turnitin website.