Category: eVision

Scheduled restart of SITS Live Database

Update Thursday 6th December

We are pleased to inform you that   SITS Client and Evision are both operational at the moment  – we will continue to monitor please let us know if you experience any issues.

Following the scheduled work this morning  –  some (SITS) Users are reporting issue in accessing the system – in addition Evision is not available at the moment.

The issue is currently being investigated  – we will update you as soon as possible

For information  SITS  (and Evision) will be unavailable  on Thursday the 6th December  from 8.30 a.m. – 9.00 a.m.

(NB this has been changed  from the original suggested date  of Wednesday the  5th December from 8.30 a.m. – 9.00 a.m.)

Apologies for any inconvenience

SITS / e-Vision Down

SITS and e-Vision are both giving a ‘can’t connect to the database, Error -1117’ message.  Our engineers are aware of the issue.

Please be assured that we will have the service operational again very soon.

 

UPDATE: Both SITS and e-Vision are now back up and running again.  Our apologies for the interruption of service.

 

eVision and SITS upgrade | 17-20 Nov 2018

The eVision portal and SITS Client will be upgraded between Sat 17 and Tue 20 Nov.

Impact
You will be unable to login to either of these systems during the upgrade. Work will be completed on Tue 20 Nov and you will be able to access eVision and SITS on Wed 21 Nov.

Who will be affected?

  • Applicants using eVision to manage their UoD application.
  • Students using eVision to update their personal details and check things like their exam results and tuition fee balance.
  • Staff members using the SITS Client to manage student details or eVision to carry out administrative and reporting functions.

Benefits
This upgrade will ensure that the service continues to be supported and meet statutory requirements.

If you have any questions about the upgrade, please contact Help4U.

My Dundee and e-Vision systems down

UPDATE:
e-Vision is back up and running again (1pm)

My Dundee is back up and running, but is a bit slow.  We are working on a resolution to this and will have an update shortly.

UPDATE:

My Dundee’s speed issues look to be resolved and the service is now working normally once more.  UoDIT will continue to monitor it.

Service Outage – My Dundee and e-Vision

What is happening?
Staff across campus are reporting that they have no access to My Dundee and e-Vision.
Who is affected?
Confirmed to be affecting Staff and Students. 
What are UoD IT doing?
We are looking into this as a critical incident of urgency under reference number 1809-2076. Please check back to this page to see the latest updates. If you need to contact us about this Incident please quote the above number.

Evision Unavailable on Campus

Due to a small outage, Evision is currently unavailable from the Campus network. We are currently working on this issue as quickly as we can and will update this post once there is more information.

In the meantime Evision is still available from external networks.

We apologise for any inconvenience caused.

eVision and SITS upgrade | 20 and 21 Nov 2017

The eVision portal and SITS Client will be upgraded on Mon 20 and Tue 21 Nov all day.

Impact

You will be unable to login to either of these systems during the upgrade. Work will be completed on Tue 21 Nov and you will be able to access eVision and SITS on Wed 22 Nov.

Who will be affected?

  • Applicants using eVision to manage their UoD application.
  • Students using eVision to update their personal details and check things like their exam results and tuition fee balance.
  • Staff members using the SITS Client to manage student details or eVision to carry out administrative and reporting functions.

Benefits

This upgrade will ensure that the service continues to be supported and meet statutory requirements.

If you have any questions about the upgrade, please contact Help4U (Change number – C1710-052)