Category: eVision

eVision and SITS upgrade | 17-20 Nov 2018

The eVision portal and SITS Client will be upgraded between Sat 17 and Tue 20 Nov.

Impact
You will be unable to login to either of these systems during the upgrade. Work will be completed on Tue 20 Nov and you will be able to access eVision and SITS on Wed 21 Nov.

Who will be affected?

  • Applicants using eVision to manage their UoD application.
  • Students using eVision to update their personal details and check things like their exam results and tuition fee balance.
  • Staff members using the SITS Client to manage student details or eVision to carry out administrative and reporting functions.

Benefits
This upgrade will ensure that the service continues to be supported and meet statutory requirements.

If you have any questions about the upgrade, please contact Help4U (change no: C1811-051).

My Dundee and e-Vision systems down

UPDATE:
e-Vision is back up and running again (1pm)

My Dundee is back up and running, but is a bit slow.  We are working on a resolution to this and will have an update shortly.

UPDATE:

My Dundee’s speed issues look to be resolved and the service is now working normally once more.  UoDIT will continue to monitor it.

Service Outage – My Dundee and e-Vision

What is happening?
Staff across campus are reporting that they have no access to My Dundee and e-Vision.
Who is affected?
Confirmed to be affecting Staff and Students. 
What are UoD IT doing?
We are looking into this as a critical incident of urgency under reference number 1809-2076. Please check back to this page to see the latest updates. If you need to contact us about this Incident please quote the above number.

Evision Unavailable on Campus

Due to a small outage, Evision is currently unavailable from the Campus network. We are currently working on this issue as quickly as we can and will update this post once there is more information.

In the meantime Evision is still available from external networks.

We apologise for any inconvenience caused.

eVision and SITS upgrade | 20 and 21 Nov 2017

The eVision portal and SITS Client will be upgraded on Mon 20 and Tue 21 Nov all day.

Impact

You will be unable to login to either of these systems during the upgrade. Work will be completed on Tue 21 Nov and you will be able to access eVision and SITS on Wed 22 Nov.

Who will be affected?

  • Applicants using eVision to manage their UoD application.
  • Students using eVision to update their personal details and check things like their exam results and tuition fee balance.
  • Staff members using the SITS Client to manage student details or eVision to carry out administrative and reporting functions.

Benefits

This upgrade will ensure that the service continues to be supported and meet statutory requirements.

If you have any questions about the upgrade, please contact Help4U (Change number – C1710-052)

Issue uploading submission reporting – Routine Maintenance

We have been advised that a small number of students are having an issue submitting online. This is due to routine maintenance from our supplier.

Planned Turnitin Maintenance: Saturday August 5, 2017
7am – 1pm PDT / 3pm – 9pm GMT / 2am – 8am (Sunday 6) AEDT. (click here for your local time)

Turnitin services will be undergoing essential maintenance and will be unavailable.

All Turnitin customers on the following services will be affected including:

  • Turnitin (including mobile)
  • TurnitinUK
  • Integrations

Where applicable, please be aware no submissions or grading will be possible through any of the services listed above during this time. We therefore advise that submission deadlines be set outside of this maintenance window.

Please follow @TurnitinStatus on Twitter for the latest updates.

More information can be found real-time at the Turnitin website.

SITS and eVision

Update:  Both SITS and eVision are now operating as normal – we will continue to closely monitor these systems.

We are aware of an issue affecting SITS and eVision and the issue is being investigated by a UoD IT team. We will update you on progress as soon as possible. Apologies for any inconvenience.

Checking Your Examination Results | January 2017

With the December diet of examinations behind us and the festive period almost a mere distant memory, many of our students will be keen to know their examination results.

Plans are now being made for the publication of results on Friday 13th January 2017, but due to the higher than normal demand our servers typically experience around this time of year, results will be released in a phased manner in accordance with server traffic.

To check if results are available in eVision for your particular School, you should first check this page. Further details will be added to this page in due course.


Friday 13 January 2017 | Real-time exam issue updates

1) 10:39. Students in the School of Art and Design (SDAD) and School of Social Sciences (SSOC) can now access their exam results via eVision.

2) 11:19. Students in the School of Medicine (SMED), Dundee University Access to Learning (PEXR) and Careers and Employability and Enterprise Hub and CASTLE (PSTU) can now access their exam results via eVision.

3) 13:03. Students in the School of Life Sciences (SLSC) and School of Humanities (SHUM) can now access their exam results via eVision.

4) 14:14. Students in the School of Dentistry (SDEN) School of Education and Social Work (SESW)School of Nursing and Health Sciences (SNHS) and School of Science & Engineering (SSEN) can now access their exam results via eVision.

Operation exam results issue complete! Many thanks for your patience.

eVision and SITS Client upgrade | 21-23 Nov 2016

A message from the University’s Student Systems Steering Group

The eVision portal and SITS Client will be upgraded and therefore offline:

  • From Mon 21 Nov, 07:00
  • To Wed 23 Nov, 17:00

Summary of who uses them, for what

  • Applicants use eVision to manage their UoD application.
  • Students use eVision to update their personal details and check things like their exam results and tuition fee balance.
  • Many staff members use the SITS Client to manage student details and some use eVision to carry out administrative and reporting functions.

How will this impact me?
You will be unable to log in to either of these systems for a period of 3 days whilst they’re in upgrade-mode.

eVision – what you’ll get from the upgrade
You’ll have a much better experience when using eVision on the-go because it will work better on mobile phones and tablets, resizing to fit the screen of whatever tech gadget you’re using to access it. The portal will look very different, especially for students and applicants, but should be intuitive enough for you to navigate to what you need.

Sneak peek previews

  • Student & applicants views: The team have been working extra hard to completely revamp your interface.
  • Staff view: The most notable difference is the things you used to access via the left hand side are now tucked away in the top menu bar.

If you’re a staff member that is also a student/applicant, please do bear in mind you have two separate eVision accounts linked to your separate login credentials – that means you get to interact with both views first-hand!

SITS Client [staff only] – what you’ll get from the upgrade
Enhancements that assist with specific administrative tasks in the SITS Client will be gained. The staff members they relate to have been involved in the testing process of these functions.

The team pass on their thanks in advance for your patience during the upgrade period. This essential work will not only deliver a more modern, responsive design to a major University system, but will also ensure both platforms stay in support and allow us to continue to meet our statutory obligations as an institution.

If you have any questions about the upgrade, please contact the Service Desk (change ref #no 979).