Microsoft has detected a new vulnerability in some of its Windows systems. We will be performing essential work over the next few days to protect our own systems and address these vulnerabilities. Computer and service reboots may be required. If you have any questions about this work, contact the Service Desk.
Users are experiencing intermittant issues trying to connect to the VPN.
Some connections are fine, however other users are unable to connect.
We are currently working on this.
Thank you for your patience.
At approximately 4pm this afternoon a misconfiguration occurred during a standard operational procedure which resulted in an interruption to connectivity between some of our servers. This in turn, affected a number of our services. This was quickly rectified by our engineers and the majority of services were restored by 4:30pm. Please accept our apologies for any inconvenience this caused.
We have identified an issue with Student Printing and are currently working hard to resolve the issue as quickly as possible.
If you have attempted a print job then you will not be charged and if you believe you have been, please visit the Main Library IT service point.
This post will be updated as soon as we have more information.
Apologies for the inconvenience
Following a power incident in Dundee City Centre (Greenmarket) this morning, there have been power failures on campus which has affected user access to the network and telephony services.
Working in partnership with colleagues from Campus Services, full service resumed in all affected buildings by 12:00. Buildings affected were Carnelley, Crawford, Dalhousie, DUSA, Ewing, Fulton, Hawkhill, Life Sciences, Main Library, Matthew, OMS, OTI, QMB, Scrymgeour and Tower Building.
If you experience any issues like this please contact the Service Desk in the normal way.
We will continue to closely monitor the network should there be any further disruption.
UPDATE – All infrastructure systems are now back operational, bar some leftover wireless issues in Life Sciences. Please report any minor issues i.e. PC not powering on to the Service Desk and they will be resolved promptly. Should your IP telephone not be operational, remove the network cable from the rear, wait a few seconds and replace – this may help to resolve the issue.
There has been a short power outage in this area of Dundee. Most systems have recovered, but there may be a delay in getting all system back operational. Please bear with us at the moment.
Please contact the IT Service Desk should you have systems which remain down.
We’re currently experiencing reliability issues with wifi services at Ninewells. This is affecting both eduroam and UoD_wifi networks. The issue is under investigation and we’ll provide an update as soon as we have further information as to the cause and/or resolution.
Meantime, service availability may continue to fluctuate and be unstable. We apologise for any inconvenience caused.
Update – 09:35
We have now resolved the issue. Apologies for any inconvenience caused.
We have a number of reports that S:\Medicine is currently out of Disk Space.
UoD IT are aware of the issue and are working to resolve this currently.
The University’s Emergency Number of 4141 is currently unavailable.
We are actively seeking assistance from our supplier/support and will keep this page up to date.
Internal Comms have been informed and they are coordinating communications to users.
Please use 85850 in case of an emergency until this issue is resolved
This morning there are issues with Life Sciences LDAP Authentication – this is impacting:
• Lifesci wifi
• Life Sciences VPN
• LSD portal for password resets
• any applications which are set to authenticate against the old Lifesci LDAP directory
The matter is actively being investigated by UoD IT support teams.
Apologies for any inconvenience this is causing – we will update you with progress as soon as we can.