Category: SITS

eVision and SITS upgrade | 20 and 21 Nov 2017

The eVision portal and SITS Client will be upgraded on Mon 20 and Tue 21 Nov all day.

Impact

You will be unable to login to either of these systems during the upgrade. Work will be completed on Tue 21 Nov and you will be able to access eVision and SITS on Wed 22 Nov.

Who will be affected?

  • Applicants using eVision to manage their UoD application.
  • Students using eVision to update their personal details and check things like their exam results and tuition fee balance.
  • Staff members using the SITS Client to manage student details or eVision to carry out administrative and reporting functions.

Benefits

This upgrade will ensure that the service continues to be supported and meet statutory requirements.

If you have any questions about the upgrade, please contact Help4U (Change number – C1710-052)

Issues reported with access to SITS

Our teams are currently investigating reports of users experiencing issues accessing SITS this morning. As soon as we have an update we will post it here please accept our apologies and be assured we are treating this as a priority. Please contact the Service Desk quoting call 1708-2435 if you are affected so we can contact you direct. This can be done via email help4u@dundee.ac.uk, in person at one of our service points or by calling 88000

 

Login Issues with SITS –

There is currently an issue with the SITS database  – users are experiencing difficulty with logging in. The issue is being investigated by our team. We will update you as soon as possible. If you experience  this issue  – please log a call with Help4u  and quote Major Call reference 1707-2569 . Apologies for any inconvenience.

SITS and eVision

Update:  Both SITS and eVision are now operating as normal – we will continue to closely monitor these systems.

We are aware of an issue affecting SITS and eVision and the issue is being investigated by a UoD IT team. We will update you on progress as soon as possible. Apologies for any inconvenience.

eVision and SITS Client upgrade | 21-23 Nov 2016

A message from the University’s Student Systems Steering Group

The eVision portal and SITS Client will be upgraded and therefore offline:

  • From Mon 21 Nov, 07:00
  • To Wed 23 Nov, 17:00

Summary of who uses them, for what

  • Applicants use eVision to manage their UoD application.
  • Students use eVision to update their personal details and check things like their exam results and tuition fee balance.
  • Many staff members use the SITS Client to manage student details and some use eVision to carry out administrative and reporting functions.

How will this impact me?
You will be unable to log in to either of these systems for a period of 3 days whilst they’re in upgrade-mode.

eVision – what you’ll get from the upgrade
You’ll have a much better experience when using eVision on the-go because it will work better on mobile phones and tablets, resizing to fit the screen of whatever tech gadget you’re using to access it. The portal will look very different, especially for students and applicants, but should be intuitive enough for you to navigate to what you need.

Sneak peek previews

  • Student & applicants views: The team have been working extra hard to completely revamp your interface.
  • Staff view: The most notable difference is the things you used to access via the left hand side are now tucked away in the top menu bar.

If you’re a staff member that is also a student/applicant, please do bear in mind you have two separate eVision accounts linked to your separate login credentials – that means you get to interact with both views first-hand!

SITS Client [staff only] – what you’ll get from the upgrade
Enhancements that assist with specific administrative tasks in the SITS Client will be gained. The staff members they relate to have been involved in the testing process of these functions.

The team pass on their thanks in advance for your patience during the upgrade period. This essential work will not only deliver a more modern, responsive design to a major University system, but will also ensure both platforms stay in support and allow us to continue to meet our statutory obligations as an institution.

If you have any questions about the upgrade, please contact the Service Desk (change ref #no 979).