Our teams are currently investigating reports of users experiencing issues accessing SITS this morning. As soon as we have an update we will post it here please accept our apologies and be assured we are treating this as a priority. Please contact the Service Desk quoting call 1708-2435 if you are affected so we can contact you direct. This can be done via email help4u@dundee.ac.uk, in person at one of our service points or by calling 88000
There is currently an issue with the SITS database – users are experiencing difficulty with logging in. The issue is being investigated by our team. We will update you as soon as possible. If you experience this issue – please log a call with Help4u and quote Major Call reference 1707-2569 . Apologies for any inconvenience.
Earlier this morning users were experiencing issues accessing many of the applications on the desktop.
This was due to \\dundee\media\apps being unavailable.
Fortunately, this was quickly resolved and users were able to soon able to access their applications again.
This is currently being investigated.
Thank you for your patience.
This is currently being worked on
Thank you for your patience
Update: Both SITS and eVision are now operating as normal – we will continue to closely monitor these systems.
We are aware of an issue affecting SITS and eVision and the issue is being investigated by a UoD IT team. We will update you on progress as soon as possible. Apologies for any inconvenience.
We have had reports that SITS, Turnitin and Plaxis 2D are unavailable from a very small number of users.
If you are affected by this please contact IT via Help4U so we can ascertain if the issue is widespread, quoting # 201904
Thank you for your assistance
A message from the University’s Student Systems Steering Group
The eVision portal and SITS Client will be upgraded and therefore offline:
Summary of who uses them, for what
How will this impact me?
You will be unable to log in to either of these systems for a period of 3 days whilst they’re in upgrade-mode.
eVision – what you’ll get from the upgrade
You’ll have a much better experience when using eVision on the-go because it will work better on mobile phones and tablets, resizing to fit the screen of whatever tech gadget you’re using to access it. The portal will look very different, especially for students and applicants, but should be intuitive enough for you to navigate to what you need.
Sneak peek previews
If you’re a staff member that is also a student/applicant, please do bear in mind you have two separate eVision accounts linked to your separate login credentials – that means you get to interact with both views first-hand!
SITS Client [staff only] – what you’ll get from the upgrade
Enhancements that assist with specific administrative tasks in the SITS Client will be gained. The staff members they relate to have been involved in the testing process of these functions.
The team pass on their thanks in advance for your patience during the upgrade period. This essential work will not only deliver a more modern, responsive design to a major University system, but will also ensure both platforms stay in support and allow us to continue to meet our statutory obligations as an institution.
If you have any questions about the upgrade, please contact the Service Desk (change ref #no 979).
We are currently receiving reports about some staff members being unable to access corporate applications on the Staff Desktop. We’re investigating this issue as a matter of urgency and will keep you updated as we work towards a resolution.
With the second diet of examinations now well under way, plans are now being made for the publication of examination results.
Examination results are due to be published 8th June 2016, but due to the high demand our servers typically experience around this time, results will be released in a phased manner in accordance with server traffic.
To check if results are available in eVision for your particular School you should first check this page.
Wednesday 8th June
1) 10:00: Students in the Schools of Duncan of Jordanstone, Social Sciences and Nursing and Health Studies can now access their exam results via eVision.
3) 15:00: Students in the Schools of Humanities, Science & Engineering and Education & Social Work can now access their exam results via eVision.
4) 16:00: Students in the School of Medicine can now access their exams results via eVision.