Category: Third Party Changes

Bristol Online Survey (BOS) Downtime

Ownership of the Bristol Online Surveys (BOS) tool is scheduled to transfer from the University of Bristol to Jisc on Tuesday 1 August 2017, during which there will be a period of downtime. Current expectation is that the downtime will last no longer than 24 hours.

Unfortunately, the above transfer date is outwith the control of the University of Dundee, however, support will continue to be provided as normal by the LLC & CI Survey Service during the transitional time. Following the transfer, there should be no noticeable difference to your use of the BOS survey tool.

If you have any queries, please do not hesitate to contact the Library via LLC-Surveys@dundee.ac.uk.

Accessing Box via Internet Explorer 9/10

Box discontinued support for Internet Explorer 9 (IE9) & 10 (IE10) last year because Microsoft announced they will no longer release security updates to them.

What impact does this have?
If you try to access Box on either of these unsupported browsers you will see a banner notifying that you are no longer using a supported browser. Your access to Box from IE9/10 will be blocked until you have upgraded to a supported browser.

How do I check what version I have?
To find out what IE version is on your computer, follow this guidance. On-campus University computers have already been upgraded to a more recent, secure version, so no need to worry on that front.

When will this happen?
This will happen early May 2017. It is highly recommended that you upgrade or switch to a Box supported browser. You can find all of the supported browsers at the Box Community page.

If you have any questions, please contact the IT Service Desk via Help4U.

Seabraes Accommodation | Power work affecting IT network

This planned work was reported to us by Sanctuary Students and will affect your IT provision. Expect network interruption in your accommodation throughout Mon 13 Mar that may extend into Tues 14 Mar while essential electrical repairs take place.

Sanctuary Students has issued an email to residents outlining why this is necessary and what else it will impact.

Box design improvements

Box is releasing some design improvements and a user tutorial, including design updates to improve and streamline your Box experience, as well as product tours for first time and existing users. You’ll also notice that if you are a first time user, you will be asked two questions when you log into the Box web application for the first time – you can answer these questions to receive a customized user tour, or skip them to move on to a general tour. Answering these questions will allow Box to deliver a customized tour to help you use the product more effectively.

You will see this update in mid-January of 2016 (date is subject to change). You can use this information to familiarize yourself with the updates in advance. Please let me know if you have any questions.