Category: Wireless

Life Sciences — LDAP Authentication Issues – RESOLVED

Colleagues,

This morning there are issues with Life Sciences LDAP Authentication – this is impacting:

• Lifesci wifi
• Life Sciences VPN
• LSD portal for password resets
• any applications which are set to authenticate against the old Lifesci LDAP directory

The matter is actively being investigated by UoD IT support teams.

Apologies for any inconvenience this is causing – we will update you with progress as soon as we can.

Matthew Building – Power Outage – Sunday 29th October

Estates and Campus Services advise that there will be a power outage to the whole of the Matthew Building on Sunday 29/10/17. The power outage is expected to last the whole day.

Due to the loss of power IT services including wifi, network and desktops will be unavailable in this area.

UoD IT support will be on hand early Monday morning to check and confirm IT services are fully operational following restoration of power.

Network Issues

Update 16.30: All affected services have now been restored.

Update 15.00: The issue connecting to Eduroam in DOJ has now been resolved along with the issues in ISE. Our Engineers are still working on a resolution for the YoYo payment system in DUSA. Further updates will be published as they become available. Again, thank you for your patience.


We are aware that users are experiencing ongoing network issues following this morning’s work. The areas currently affected are ISE, DUSA and DOJ (Matthew Building). This affects the YoYo payment system in DUSA, so if you intend to make a purchase, please carry cash in the meantime. Our Engineers are currently working on these issues and updates will be published as they become available.

Thank you for your patience while this work is being carried out.

 

 

Wireless Network outage at Seabraes and Belmont

UPDATE: The network at Seabraes and Belmont has been fixed and is now operating normally once more. (3.40pm)

What is happening?

We have been advised that there is a network outage at Seabraes and Belmont.  Wireless access points are down.  There are also issues with the wired network.

Who is affected?

Users at Seabraes and Belmont.

What are UoD IT doing?

We are investigating this issue at the moment.  Please come back to this status page for updates.

Network Outage at Seabraes

UPDATE: The network at Seabraes has been fixed and is now operating normally once more. (4.26pm)

What is happening?

We have been advised that there is a network outage at Seabraes.  8 wireless access points are down and there are also issues with the wired network.  Those affected are in flats 49-56 and a report that the wired is not working either.

Who is affected?

Users at Seabraes.

What are UoD IT doing?

We are investigating this issue at the moment.  Please come back to this status page for updates.

Belmont Flats – WiFi

— Belmont Flats – WiFi —

Please be aware that there are a number of WiFi access points down in Belmont flats. We are aware of the situation and working to resolve the issue. If you are affected by this outage, please contact the service desk to notify us of your situation.

Apologies for any inconvenience caused over this time.

 

— Update —

Please be advised that this WiFi issue is now resolved in Belmont Flats. Please contact the Service Desk if you are continuing to have problems connecting to WiFi.

OTI – Continued wireless network changes

OTI basement & ground floor

Planned maintenance is scheduled to take place on the wireless network in the Old Technical Institute (OTI) on Mon 27 Mar from 07:00-09:00.

What impact will this have?
The wifi service will be offline in the OTI basement and ground floor during this work window. Downtime is not expected to last the full 2hrs, although we ask that you consider the wireless provision at risk here for the duration of the maintenance period.

How will I get online?
Staff members should be aware that the wired connection (for anything plugged into the wall via ethernet cable, such as desktop PCs) will not be affected by this work.

If you have any questions, please contact the IT Service Desk via Help4U.