We have become aware of an issue for users logging in to UoD WiFi from certain devices running Windows 8 and Mac iOS. A user will temporarily be unable to authenticate despite their login credentials being correct.
We are unable to replicate the issue so it would be extremely helpful if anyone experiencing this problem could get in touch with Service Desk. It will allow us to run realtime debugs on the wireless infrastructure to obtain diagnostic information our network vendor (Cisco) has requested.
We understand how frustrating such issues can be so your help in obtaining the information is greatly appreciated .